One Way Furniture - Reviews & Ratings - 5 Star ServiceOne Way Furniture holds the highest reputation of excellent products, great service, and excellent customer support. Hundreds of thousands of satisfied customers have recommended others to shop at One Way Furniture after experiencing great service. We appreciate your business and look forward to adding to our list of satisfied customers. Read what customers have said. - These comments are unedited, but last names are protected. I was very impressed with the quality of the product. I had the items in my house 4 days after ordering them. They were packed very throughly and I had no problems with breakage or chipping. I would highly recommend One Way Furniture! Debra C. We bought a bookcase headboard - arrived soon in good condition. Very satisfied with the experience. Eugene M. The furniture we received (a makeup table and stool) came in excellent condition, was easy to assemble, and looks great. The process was painless, simple, and inexpensive. Well do it again. Bruce G. It probably seems over the top to give an excellent review, but I have had nothing but the best of experiences with this compmany starting from the day I decided to purchase a bed to the day it was delivered. I simply threw out the name of the item I wanted and this company stood out right from the start with beautifully displayed samples that were EASY TO EXAMINE, and THOROUGH, succinct descriptions as to what to expect from the product. It was a FLAWLESSLY COORDINATED DELIVERY routine, apprising me each step along the way again as to what to expect. The delivery was generously on time. This bed is everything I expected. I will recommend this company to everyone, and I plan to check out their other products in the future. Carmen R. I was extremely pleased with the items I ordered. They were just as described on the web site and delivered on time. Margaret T. Super fast delivery! Thanks! Yvette S. THE SITE WAS EASY TO SHOP....THE SELECTION WAS EXCELLENT....PRICES VERY GOOD...THE SPACESAVER AND WALL RACK ( YOU GOT THREE PIECES FOR WHAT THEY WERE ASKING FOR JUST THE SPACESAVE ANYWHERE ELSE,NOT USING TOWEL TOWER STAND RIGHT NOW BUT MAY NEED IT LATER ) WERE EASY TO PUT TOGETHER (IM 67 AND I DID IT ALL BY MYSELF WITH JUST MY TRUSTY BATTERY SCREWDRIVER ). WAS AND AM VERY HAPPY WITH THE WHOLE EXPERIENCE. Margaret W. We are very pleased with One-Way Furniture Co., and would consider buying from them again, if we need anything. They were very courteous, and helpful. Thank you. John T. This company offered excellent and rapid service. Quality of merchandise also is excellent. Cheryl F. We recently ordered a Jamestown Landing Pub Table from this company. Having never ordered large furniture online before I was a bit leary of it, concerned about possible damage in transit and return policies, etc. The table arrived much faster than we expected, and was packed extremely well in styrofoam, bubblewrap, and a box within a box. Delivery was free and on-time (they called first to set up a time that Id be here). The table itself is very high-quality, heavy, well-made, and in perfect condition. Assembly instructions were very clear. If all of their products are like this one, Id highly recommend them! Eileen K. I have ordered twice from this merchant.Items were as advertised and my order was processed and delivered promptly. carolyn a. GREAT OVERALL EXPERIENCE,LIKED PRODUCT,FAST FRIENDLY SERVICE,GREAT ON DELIVERY SERVICE TOO! EXCELIENT PLACE TO ORDER. Roberta F. I love the bed that I purchased. The transaction was very easy and shipping was VERY quick. Lori B. EVERYTHING WAS HANDLED PROFESSIONALLY FROM START TO FINISH. I WAS VERY HAPPY WITH THE QUALITY OF THE FURNITURE I ORDERED. I WOULD ABSOLUTELY ORDER FROM ONEWAY FURNITURE AGAIN IN THE FUTURE. joseph b. If ever I need shippable furniture in the future, I will definitely shop here first. outstanding quality at a great price. fast delivery too! lawrence d. Unlike many retail store fronts that are confusing and have just way too much on their home page, Onewayfurnitures site is well organized and pleasant to browse. They have great selection (including unique pieces), very reasonable prices, and checkout is hassle-free. Plus, update and confirmation emails are prompt and informative. I ordered something that was on backorder, so havent received it yet. but, I did receive an update email notifying me of the ship date. Tamara A. We are pleased with service and turn-a-round time. I would recommend this company to others. Alex M. The merchandise was as pictured, and of good quality. It arrived within the anticipated time frame, and was arrived in perfect condition. The shipping company contacted me prior to delivery, and honored my time request. I would definitely buy from this merchant again. George H. As you can see from my ratings, I was satisfied by every aspect of this transaction. The piece of furniture is the most beautiful of its type that Ive ever seen. Shipping time was a total of only two days and the shipping was free! I will definitely shop OneWayFurniture again. Jo Ann T. The item I bought was delivered so much faster than I had anticipated. The item was not damaged in the shipping process at all. Dianne D. Easy site to shop. Delivery took less time than advertised - regular shipping option took five days! Great! We recieved exactly what we believed we were buying. Zero complaints - this will certainly be our first stop next time we need to shop for furniture!! Thomas W. On Jan. 27th I ordered a Kitchen Card and received it in record time!! Assembly instructions were great and easy to follow.It was delivered during a rainy day and delivery person took the time to see that it was well covered in my car-port since I was not available at time of delivery. Not one drop of moisture was found on the package!The cart was assembled in no time and I am now enjoying its use in my kitchen. Winifred R. No problems at all with this merchant, quality of purchase, price or shipping. Roxane N. THIS PURCHASE WAS A VERY NICE EXPERIENCE. I COULD NOT DO ANY BETTER WITH LOCAL BUSINESES. Raymond M. I purchased 8 bar stools online from OneWay Furniture and I would do it again in a heartbeat. Im always nervous about ordering anything online; but I was very happy to see the correct charges on my credit card and the stools in my driveway. The stools arrived less than a week after I ordered them. They arrived in boxes that were nicely packaged to sustain any wear and tear. The quality looks great. Thanks for the smooth transaction. Sincerely, Happy customer. ERIK B. OneWayFurniture.com online shopping is very easy and reasonable price free shipping. The customer service were very helpful, they will do what ever it take to update with the product you order, i.e products information and tracking with the shippng. Thang T. Very happy with this site Timothy G. My shopping experience with OneWayFurniture was very good. The quality of the merchandise was excellent and we actually received the merchandise faster than what they quoted. I wouldnt hesitate to do business with them again. Jennifer B. EXCELLENT COMPANY WITH EXCELLENT CUSTOMER SKILLS.. KEEP UP THE GOOD WORK......... THANK-YOU Cynthia G. I purchased two end tables and was very pleased when they arrived. They were delivered to my door within the week. They are very durable and were easy to put together. The price was great. Very happy I purchased my tables from this company. Would definately buy again. Marcie C. VERY GOOD EXPERIENCE WITH ONE WAY FURNITURE.I RECEIVED MY PURCHASE ON TIME AND WITHOUT ANY DAMAGE. TOMMY P. love my new vanity. the packageing was excellent.delivery was right on time. Donna A. Good Experience all the way through. Bryan S. OneWayFurniture provided me with a service that I could not find any other place. I was looking for a particular product with certain characteristics. While many other places sold the same items, none of them besides OneWayFurniture identified the characteristics that satisifed my need. Thank you, OneWayFurniture for providing good customer service, good salesmanship together with a great price. Terry S. there was a mix up in the address--billing vs.delivery--but the company clarified it quickly--and the merchandise is excellent--would use these guys again--thanks cindy w. Product arrived as promised and in good condition. The packaging was substantial and protected the product well! Robert S. I purchased barstools on sale, plus coupon discount and shipping was free. The free shipping was the clincher as I normally do not catalog or internet shop because of shipping costs. They arrived in about a week and were in good condition. I would use this company again. Linda K. I love the piece of furniture I bought from OneWayFurniture. Website stated all wood, I recieved a piece of furniture that was all wood. They let me know that piece was backordered before I even placed order. After warehouse recieved the chest I revieved it quickly. It was better quality, heavy piece of furniture, good price, and all I had to do was put the legs on it. Very nice experience. Thanks Colleen P. The website was very user friendly. Ordering was simple. Communication from the company regarding the status of the order was a nice touch. Delivery was prompt, my items were intact. I was very pleased with the quality of the items. Overall an excellent experience!! Thank-you. Marsha R. This was a first for us and a very satisfactory experience. Everything was exactly as advertised and the Store mailed us confirmation of shipping and UPS Delivery was prompt. We were amazed with the wrapping and care shown in packaging the large Jewelry Cabinet and we will certainly shop here again with confidence. Thank You Joel K. I was very satisfied with their service. I have referred them to many friends, family, and customers. Thank you. Kathy A. Eisele Kathy E. My order arrived packed very well and in good condition. I would purchase from One Way Furniture in the future. Victoria D. This was the first furniture purchase Ive made on the web. The web site was so user friendly and Ifound exactly what I was looking for in minutes. The condition, quality, and value of the furniture exceeded my families expectations! James H. This was a pleasant and easy online shopping experience. The quality of the merchadise and the ease of ordering and speed of receiving were very good. Michael D. Received my armoire within 3 days from purchase!! Arrived promptly and in excellent condition. Bought this as a gift for my mom and she LOVES it!! Great site! Would definately purchase from here again! Jean R. One Way furniture had taken my order for a Cedar Hope Chest. This furniture was ordered for my daughter during the holidays on a Wednesday and had taken only 6 days to reach my home on the next Tuesday - in perfect condition, well wrapped, without a hitch. It was a $100 less than the competiion and was everything that I needed. I would recommend this company anytime...Thanks!!! John M. Great piece of furniture for a great price, and the delivery was more prompt than I would have imagined. Gib S. We are very satisfied with all aspects of this transaction an d will readily continue to use your company again as we need to. Morris S. Incredibly fast shipping... beautiful products with amazing prices! Definitely a place to shop again. Ive told all my friends and family about it! Brandi B. Thank you for the opportunity to share my experience with One Way Furniture After numerous visits to the web for this item, I just happend to go to One Way Furniture Well I got more than I baggained for!!! I orderd on or about the 19th of Dec. At the time of my order, there was a warning that the item was on back order until Jan 15th 2006. After contemplating, I ordered with an expectation that I would not recieve my item in time for Christmas, which was definately my fault for waiting til the last minute. I am pleased to say that my package arrived 2days BEFORE Christmas. You will never know how much you have blessed me. It is obvious that you go out of your way for your customers. You are to be commended for you effeciency. Thanks to each and everyone at One Way, there is no way this would of happend without good leadership, and team effort!!!!!!!!!!!!!!! May GOD bless you and your business always. PS. I deal with the public 5days a week in my own job, and you had best believe you will be highly recommened. HAPPY NEW YEAR ONE WAY FURNITURE brenda h. |